FAQ
Questions you always wanted to ask but didn't have to because there was a FAQ handy.
Price and Payment (Moolah)
Q: How are doob® Bean Bags so affordable? Other bean bags are easily three times the price!
A: Here at doob® we believe in bringing savings to our customers, and not making you pay for the unnecessary. Because we do not have shops in upmarket districts, we save on rental, and we happily pass these savings to you! doob® Bean Bags are affordable because you do not pay for any frills such as rental and expensive marketing. We believe that you’ll be so happy with your doob® bags that you’ll tell all your friends about it. You only pay for the cost of the materials used in making the bean bag as well as the workmanship in producing these quality bean bags. Check out our Size & Price Chart!
Q: How do I order / make payment?
A: There is an order form right at the end of each product page. Fiddle around (it won't bite!), fill it up when you're happy, click the "Add to Cart" button, and you'll be brought to a secure Paypal page where you can make payment. Payment is by credit/debit card.
If you would like to pay via internet banking/ATM funds transfer, write to us with your order and we will get back to you on the details!
Delivery
Q: When will I receive my bean bag?
A: Upon successful payment, your order should be ready within two weeks, and we will contact you once your order is ready for delivery.
Product (the best thing since peelable bananas)
Q: What makes a doob® Bean Bag?
A: Each doob® consists of a durable inner lining that holds fresh polystyrene beans, and a removable outer cover which can be washed or swapped with another doob® cover.
Q: How big are doob® Bean Bags? I'm afraid I can't fit them in my room!
A: Our doob® Bean Bags come in various sizes, so that you can always choose the right one for your room! Check out our Size & Price Chart.
Q: I still can't decide which size to get!
A: Well, life's short, so take the plunge! Just to give you that extra bit of mojo, we have an exchange policy!
Q: Your bean bags don't look like the bean bags I've come to accept as the norm.
A: Not too long ago, a mouse was a furry 4 legged creature... You have to try our bean bags to understand what the doob® Bean Bag fans are raving about! doob® Bean Bags are simple in design yet versatile in how you can sit or lounge in them. See our product pages - doobsta' - toonacan - and our Youtube videos!
Q: Help! My doob® Bean Bag is too comfortable and I can't get out of it!
A: Unfortunately there is nothing we can do about this. We're not sorry.
Maintenance (because you can't keep a good man down)
Q: How can I maintain my bean bag?
A: Each doob® Bean Bag comes with a removable, washable outer cover so you can always keep your bean bags clean! Do get some fresh bean bag beans if you would like to inject a new spring into your bean bag!
Q: I already have a bean bag, but it's not a doob®. Can I still buy your bean bag beans/refill?
A: Certainly. We believe that all bean bags deserve to be filled, even *cough* non-doobs. Check out our bean bag beans.
Q: I've gotten a doob bean bag from you. Can I buy another cover to match my new curtains?
A: Of course! Email us with the address you last ordered with!
